One of the common challenges mentioned was the adjustment overnight from having mission-based, close-knit, high energy cultures to leading remote workers that ranged from Millennials (suddenly sheltering alone without any real support system) to parents trying to work while taking care of small children or home-schooling. Disruption has reinforced the dual role that work plays in employees’ health and well-being and in the health and well-being of partners, clients, and customers. All three leaders agree that refocusing on mission helped to re-ground their teams in this unsettled time.
The conversation shifted about half-way through from one about COVID to the George Floyd tragedy and issues of equity and inclusion. As Brenna Berman said, “The pandemic will be managed and addressed . . . [but] the social justice issue is the one that’s going to take the hard work.” The idea that entrepreneurs can use this moment to arrive at a more just and equitable workplace was a moment of epiphany for me.
The complete video can be found here on the City Tech Collaborative site--and thanks for their sponsorship. Below, I have chosen just three of my favorite insights (lightly edited for context and clarity) from the 75-minute panel. There is much more, and I encourage you to watch it all.